Tivoli2000's Return Policy

Your satisfaction is important to us. If for any reason you are not completely satisfied with your purchase, you may return or exchange it within 30 days of receiving it.

To return or exchange your product to our online store:

  • Please fill out the Return Form on the item(s) you are returning.
    Be sure to include the completed form with your package along with your receipt.

  • Indicate whether you would like a charge credit or an exchange, and fill out the appropriate information on the Return Form.Return form:Text File

  • Allow 1-2 billing cycles for the credit to appear on your statement.

  • Do not send your package COD as it will not be accepted

  • Shipping charges are non-refundable

  • For an exchange order we pay the outgoing shipping cost if we�ve sent the wrong item or the item is defective.

  • All credits will be refunded to your original method of payment

  • Returns and Refunds are Subject to a 15% Restocking Fee.

  • Please click here for RETURN FORM

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